THE BERGEN IMPORTS AUTO BODY REPAIR PROCESS

When an accident occurs, the last thing you want to worry about is the quality of your repairs and any insurance related hassles.  Bergen Imports is here to deal with all the details so you don’t have to.  Our managers are excellent insurance claim handlers and work closely with both customers and insurance providers to ensure a quick and hassle free handling of the entire process.  We know most customers have never had an accident before which is why our knowledgeable staff will assist you with every step to ease the process of having your vehicle repaired.

At Bergen Imports, you are our customer, and we will work with your insurance company to make sure your car gets the repair you deserve.  We don’t want your insurance or your money paying for sub par bodywork, therefore we make certain that you receive the highest quality work available with 100% guarantee and our exceptional lifetime warrantee for as long as you own your respective vehicle.

The best way Bergen Imports can ensure a proper collision repair is our utilization of equipment consistent with your vehicles specifications.  This means only the use of manufacturer approved equipment and tools.  Today’s technologically advanced vehicle structural safety systems are unique and require distinct attention.  Our technicians are extensively trained to undertake paint and body repairs on your vehicle.  Continuous advanced education of our techs allows the latest procedures to be applied during the repair process. We, at Bergen Imports understand the unique features and specific needs of your vehicle.

 

PAINT & COLOR MATCHING

Color matching the paint on your vehicle is both a fine art and exacting science.  We offer custom painting services to restore the luster and shine to your vehicle.  Our computerized color matching system provides a perfect finish and undetectable color match.  Bergen Imports uses only Glasurit paint, a division of BASF Corporation, which provides an excellent, durable finish and beautiful depth of color that lasts for as long as you own your vehicle.  Glasurit paints provide a rich, liquid color and deep brilliant gloss that define a world-class finish.

 

SPECIALIZED STRUCTURAL REPAIRS

We have the ability to repair structural and non-structural aluminum members.  Aluminum is has become the new material most widely used in high-end automobiles because of its light weight and extremely rigid properties.  Aluminum repairs require extensive training, specialized tools that can only be used on aluminum, and a controlled clean area to repair the vehicle in; which is why aluminum repairs should only be completed by specially trained aluminum certified technicians.

 

FRAME AND BODY WORK

As discerning vehicle owners know, the best automotive repair work is invisible. Once completed, your vehicle should appear and handle exactly the way it did before any collision occurred or the need for repairs arose.
At Bergen Imports, our highly sophisticated equipment enables us to restore your vehicle frame and body to manufacturer specifications – or in many cases, improve upon the factory standards. We renew the structural integrity and maneuverability of your vehicle, helping to preserve your automotive investment.
We are a full mechanical collision repair facility with an ASE-certified master technician on staff to manage the lifecycle of delicate electronic repairs, and we are equipped to replace and restore any supplemental restraint system (SRS), such as airbags, on-site.
The accurate repair of any frame and body damage, extensive or minimal, is essential to the continued safety and performance of your vehicle. When attention to detail and precision matters most, trust the experts at Bergen Imports to restore your vehicle to its optimal operating condition.

AUTO BODY SERVICES

  • State of the art collision repair and professional painting services restoring your vehicle to its pre-accident condition.
  • Feature custom color choices created in our special paint mixture room and done in our Saico down draft spray booth.
  • Utilize BASF’s environmentally friendly Glasurit Paint lines also applied on Mercedes Benz’s prestigious Maybach luxury automobiles.
  • Fully stocked to match any color using BASF’s smart color software database, which includes millions of formulas.
  • Use the latest laser measuring technology to accurately repair any damage to vehicles.
  • We offer free estimates for all types of collision repairs and paintwork, using Mitchell International’s UltraMate 7 estimating software.
  • A professional management team to guide you through every step of the repair process.
  • Our friendly staff will assist you through the process of filing an insurance claim and answer any questions you may have.
  • We handle insurance claims with all insurance companies whether you’re filing with as an insured with you insurance or as a claimant with someone else’s insurance.
  • Rental Car Setup:  We will arrange to have a rental car waiting when you drop off.
  • Shuttle service drop off and pickup for your convenience.